Do you know of a group that is not performing to it’s full potential? Here are four common reasons why teams fail or fall apart and what you can do about it. Stop the suffering! – find the right solution for a quick recovery here.
# 1. Superficial Communication
Symptoms: Whenever your team gets together, the main topic of conversation is the game, the weather, or the weather at the game.
Prescription: The group needs to build bonds of trust. How can a team tackle difficult discussions if they do not have experience as a group? Plan icebreaker activities so people can talk about themselves and develop mature relationships.
For example, when I facilitate a meeting with a Board for the very first time, I like to ask people, “Why did you choose to become involved with this organization?”
This tactic really helps reserved people to open up, and for the group to start an honest conversation. There is always ‘good stuff’ here, and everyone is interested in what is being shared. Participants don’t have to be concerned with their opinion or saying what is “right” about an issue when they reflect and communicate their personal experience.
I can see the board members relax, likely because everyone feels that the group and facilitator (the outsider) knows them better and hears what they stand for. This prepares the team to be ready for the challenge of working together.
A workplace scenario is a bit different. People may not be so philosophical about why they work at a certain place if it is their main livelihood. Most don’t really have a choice whether to work or not to work.
After-work or social events are common examples of how groups break the ice. Often people with extra responsibilities cannot stay after work or find weekend events difficult. Therefore, extra effort must be made to develop opportunities for team building.
Themed meetings, special events or creative conversation starters can be employed to allow team members to express themselves. Workplace leaders need to be aware of those employees who are more withdrawn and help them have the space they need to be involved.
Try taking someone for lunch that you do not know very well. Suggest a staff member accompany a group to a trade show for a different perspective on work. Offer to send employees to an outside training session. There are a variety of ways to facilitate a change from the normal, often-limiting work environments or meetings and promote meaningful conversation.
Stay tuned for Team Challenges #2, 3 and 4.